Job Description

Job TitlePersonalities wanted: Unique ones.At Miller's Ale House, you're not just serving guests amazing food and drinks; you're making our atmosphere truly unique. Our full-service bar features specialty cocktails, like our Watermelon Margarita; a nice wine selection; and over 75 varieties of local craft, seasonal and domestic beers.So what does it take to work with us?We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right and you've got our interest.What we offer:50% dining privilegeFast-paced, fun environmentOpen-door communicationAbility to advance your careerHealth BenefitsRequirements and QualificationsArrives to work on time as scheduled in full uniformGreets Guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smileProvides highest level of service by adhering to all Miller's Ale House service standardsFollows the steps of service as defined in the training materialsServes alcoholic beverages in accordance with company standards and state alcohol service requirementsWorks directly with other Team Members to ensure all the Guest's needs are fulfilled in a timely mannerEnsures bar and menu knowledge to address Guests questions, including food allergy issuesEnsures proper food handling and sanitation of work areasInteracts with Guests to create "Ale House Raving Fans"Maintains a neat and organized bar work areas; to include bar tops and area around the outer barNotifies Management immediately of any potential Guest, Team Member, or operational issue; to include long ticket timesSafety & SanitationWashes hands every 30 minutes throughout the shiftEnsures all food and alcohol is served responsibly and in accordance of company standards and state service requirementsMaintains clean and sanitized work areasWorks with Team Members to ensure that safety and sanitation protocol is being executed to company standardTeamwork, Skills and EducationSupports other Front of House functions as needed, insuring that everything within the 4 walls of the restaurant is every Team Member's responsibilityPositively communicates with other Team Members and Management to keep one another informedPossesses communication skills and the ability to work alone as well as with a teamAbility to multitask and work in a fast-paced environmentAbility to work with numbers and handle cashPossesses basic reading and handwriting skills with ability to operate the restaurant point-of-sale softwareMust be a minimum of 18 years of age unless otherwise dictated by state lawSets up Team Members for success at shift change by ensuring side work and stations are properly stockedPhysical DemandsRemain standing for extended periods of timeBending, reaching, squatting, lifting, and carrying up to 25 lbs., for short distancesAbility to work with varying noise levelsFrequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.

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